How We Work
Our methodology is designed to minimize risk, deliver value quickly, and set you up for long-term success.
Our Process
A structured five-phase approach for NetSuite development, automation, and support projects.
Discovery
We map your NetSuite environment, workflows, and pain points. No assumptions—just detailed documentation of your current customizations, scripts, and where the problems are.
- • NetSuite environment audit
- • SuiteScript code review
- • Requirements documentation
Design
We design a solution architecture that addresses your specific needs, with clear trade-offs and realistic timelines. You approve the approach before we build anything.
- • Technical design document
- • SuiteScript architecture
- • Project plan and timeline
Development
We build and test in controlled increments. You get regular updates, working prototypes, and opportunities to course-correct before go-live.
- • SuiteScript development
- • Unit and integration tests
- • Code documentation
Deployment
We deploy with thorough testing, rollback plans, and careful monitoring. No surprises, no rushed launches, no "we'll fix it in production."
- • Production deployment
- • Training and knowledge transfer
- • Deployment documentation
Support
We provide ongoing monitoring, optimization, and support. As your business evolves, your NetSuite environment needs to keep up—we make sure it does.
- • Ongoing support
- • Performance monitoring
- • Continuous optimization
Our Principles
What guides every project we take on.
Transparent Pricing
Fixed-scope projects with clear deliverables. No surprises, no scope creep.
Business-First Thinking
We solve business problems, not just technical ones. Every customization, workflow, and integration should drive measurable value.
Knowledge Transfer
We don't create dependencies. Our goal is to enable your team to manage and evolve the solution independently.
Ready to Get Started?
Let's talk about your NetSuite project and how our approach can help you succeed.