New AI Units Usage Dashboard for Monitoring Consumption

What changed

NetSuite introduced a new AI Units usage dashboard accessible at Setup > Company > AI Units usage dashboard. This page provides a granular breakdown of AI Unit consumption, filterable by date, name, and AI feature. Previously, administrators could only see aggregate consumption on the Billing Information page (Setup > Company > View Billing Information); the new dashboard adds drill-down capability.

Key details

• Billing Information page (Setup > Company > View Billing Information) continues to show account-level totals, including AI Units consumed in the current month.
• AI Units usage dashboard (Setup > Company > AI Units usage dashboard) adds dimensions: consumption by date, by name (presumably user or process), and by AI feature.
• Access is restricted to account administrators. There is no indication of a new role or permission — existing admin access appears sufficient.

What is NOT covered

The source is notably vague on several points developers and admins will want to know:

• No SuiteScript or REST/SOAP API exposure. There is no mention of a record type, saved search, N/query table, or REST endpoint that exposes AI Unit consumption data programmatically. If you need to pull this data into an external BI tool or automate alerts, you cannot do so through documented APIs at this time.
• No detail on what "name" means. It is unclear whether this refers to the consuming user, a script deployment, or a feature label.
• No governance or threshold alerting. The release note does not mention automated notifications when consumption reaches a threshold.
• No release version specified. The source and URL do not indicate which NetSuite release introduced this dashboard. Verify availability in your account's current version.

What to do

1. Navigate to Setup > Company > AI Units usage dashboard and confirm the page is available in your account. If it is not, check your NetSuite version and whether AI-powered features are enabled.
2. Review which AI features are consuming units. This is especially important if your contract includes a fixed AI Unit allotment — unexpected consumption from features like AI-assisted field suggestions, text generation, or analytics could exhaust your allocation.
3. If you need programmatic access to consumption data (e.g., for chargeback reporting or automated alerts), note that no API is documented yet. Consider filing an enhancement request or periodically exporting the dashboard manually.
4. Communicate to your admin team that this page exists — consumption monitoring is only useful if the people managing budgets know where to look.