Ask Oracle Gains Context Attachments, Effort Levels, and Parallel Job Execution
NetSuite Next expands Ask Oracle with the ability to attach up to five context items (records, files, agents) per chat, set prompt effort levels, and inspect parallel job execution details. Admins must enable Document Insights and verify role permissions.
Note: These features are part of NetSuite Next, which is rolling out to accounts in phases. Your account may not have access yet. Oracle does not specify a release version — the source only states eligibility is communicated via in-app notification.
What changed
Context attachments on prompts
Ask Oracle now accepts up to five context items per chat. A context item can be a record, a saved search, a report, an uploaded file, or an @-mentioned agent or skill. Context is attached via the + icon below the input field before the prompt is submitted. This gives users more control over how Ask Oracle interprets requests, especially for context-sensitive queries against specific records or datasets.
File uploads (Document Insights)
Users can attach a document to a prompt so Ask Oracle can summarize, search, or answer questions about its content. One file per chat turn is supported.
- Supported formats: PNG, JPG, JPEG, PDF, TXT, CSV, DOC, DOCX, XLS, XLSX, PPT, PPTX.
- Prerequisites: The Document Insights feature must be enabled for the user's role, and the user must have upload access to the File Cabinet.
Effort level
A new Effort level selector appears in the chat input area. Options are Low, Medium, High, Maximum, or Auto (default). This controls how much processing Ask Oracle applies to a prompt. Auto lets the system decide based on perceived complexity.
Job details
For complex prompts, Ask Oracle now breaks work into multiple jobs that run in parallel or in sequence. A job menu lets users track progress, review reasoning and outcomes per job, and see how results were combined into the final response. Access to job details is gated by role permissions and account-level feature flags.
Starter questions
On first open, Ask Oracle now displays categorized starter questions — pre-built prompt examples that can be copied into the input field and optionally edited before submission.
Other UI additions
- Role-based filtering: Responses are scoped to the user's permissions and role.
- Explanation view: A "show explanation" icon reveals the reasoning chain behind an answer.
- Feedback icons: Users can rate responses directly; prompts and answers are already logged server-side, so only the rating needs to be submitted.
- Chat history: Conversations are retained for 90 days, accessible via the "your chats" icon.
What to do
- Admins: Enable the Document Insights feature for any role that should be able to upload files to Ask Oracle. Verify that those roles also have File Cabinet upload permissions.
- Admins: Review role permissions that control access to job details. Oracle does not specify the exact permission name — check the Roles configuration page for any new Ask Oracle–related permissions after your account receives the NetSuite Next update.
- Developers / Integrators: There are no SuiteScript, REST, or SOAP API changes described in this note. Ask Oracle is entirely a UI-layer feature. No script or integration changes are required.
- All users: Familiarize yourself with the effort-level selector. For simple lookups, Low will return faster results; for analytical prompts across records, High or Maximum may produce better output.
Source vagueness flag: Oracle does not document the internal permission names for Document Insights or job-detail access, nor does it specify governance or API hooks for these features. If you need to script around Ask Oracle behavior (e.g., enabling features programmatically), there is currently no published API surface.
Source: Oracle NetSuite Release Notes